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Last updated: August 31, 2026
Howie's Liquor 11553 E Ricks Circle, Dallas, TX 75230 howiesliquor@gmail.com
1. We do not ship alcohol
Texas law does not allow us to ship beer, wine, or spirits to customers by mail or courier. Every alcohol order is either picked up at our store or brought to you by our own driver.
In-store pickup — free, usually ready the same day. See Section 4.
Local delivery — available near our store in Dallas. See our Delivery Policy.
If you place an alcohol order for shipping, or to an address outside our delivery area, we will cancel it and refund you in full.
2. Non-alcohol merchandise
Items that contain no alcohol — glassware, bar tools, mixers, gift items — can be shipped to street addresses within Texas. Shipping cost is calculated at checkout based on weight and destination. We pack orders within one to two business days, and standard ground delivery usually takes another two to five business days. You will receive tracking by email when your package leaves us.
We do not ship to P.O. boxes, freight forwarders, or addresses outside Texas.
3. Problems with a shipment
Please open your package and check it when it arrives.
Damaged or missing items — email howiesliquor@gmail.com within 7 days of delivery with your order number and photographs of the outer box, the packing material, and the damaged items. Keep the box and packing material until we have settled the claim, because the carrier may want to inspect them. We will replace the item or refund it.
Tracking says delivered but nothing arrived — contact us within 7 days and we will open an investigation with the carrier. We cannot take responsibility for a package the carrier records as delivered to, or signed for at, the address you gave us.
Wrong or incomplete address — if a package comes back to us because the address was wrong, we will refund the merchandise but not the shipping. Please check your address before you place the order; once a package is with the carrier we usually cannot redirect it.
To change or cancel an order, email us as soon as you can. We can nearly always make a change before the order is packed.
4. In-store pickup
Pickup is free, and it is how most of our online orders are collected.
We will email you when your order is ready, usually within a few hours during store hours.
Bring a valid, unexpired government-issued photo ID. The person collecting the order must be 21 or older, and we check ID every time, including for regular customers.
We can only release an order to the person who placed it, unless you tell us at checkout that someone else will collect it. That person must also show ID showing they are 21 or older.
We hold pickup orders for 7 days. After that we may return the items to the shelf and refund your order.
Alcohol can only be sold and collected during the hours Texas law allows. We are open Monday through Saturday and closed on Sundays, Thanksgiving Day, Christmas Day, and New Year's Day.
5. Questions
Howie's Liquor 11553 E Ricks Circle, Dallas, TX 75230 howiesliquor@gmail.com